DESIGN CONSULTANCY

CONSTRUCTION – INSTALLATION

Construction and installation of industrial kitchen and laundry systems for:

– 3-star, 4-star, 5-star hotels and resorts.

– Restaurants – fast food stores

– Industrial parks

– Schools and hospitals canteen

Thanks to applying an advanced quality management system to the construction and installation work, the reliability and quality of our services is always guaranteed from our initial consultation to the handover day and beyond.

1. Checking the technical drawings
2. Equipment installation according to the design
3. Cleaning after installation
4. Test run
5. Usage instructions and training
6. Handover and acceptance

Our construction and installation team is professional, well-trained and experienced with over 100 big and small projects portfolio stretching from Vinh city to Nha Trang city. The quality and progress of construction and installation work are always our top priority – Satisfying customers’ requirements quality standards are our core business principles.

Visit to see more projects we completed:https://pap.com.vn/en/projects/

TRAINING – OPERATION

Our project management team is trained and experienced through many big scale projects, which are completed to international project management standards. They have extensive experience in planning and organizing project implementation, controlling time and quality, coordinating with the Project Management Board and other contractors to ensure that the project is done within the allowable time with the best quality.

After the project is planned, built and installed, P.A.P technical staff shall be responsible for guiding and training customer and their teams to use the products and the kitchen equipment according to the usage guidelines.

Instruct the operation and maintenance:

• Proficiently instruct the usage of equipment and emergency case handling
• Provide the operating manuals
• Instruct the routine maintenance and daily maintenance
• Provide genuine spare parts with best price and support the replacement work (if needed)

MAINTENANCE – REPAIR

With an experienced engineering team, and adequate technical equipment, we have completed the maintenance and repair services of many types of equipment, complex industrial systems and many types of imported modern machinery, etc.

When you have technical problems in production operation, we are available 24/7 via our hotline in order to provide you with the fast, reliable and effective service.

For remote work, you may send damaged equipment to P.A.P and we shall quote the price, repair time and payment method. The repair is only considered complete after you have inspected and accepted the equipment.

At P.A.P, all equipment is warranted for 12 months from the date of delivery or handover of equipment.

1. Warranty conditions:

The machine/equipment is warranted for 12 months (from the date recorded on the acceptance minutes signed by both parties) if the damage is determined as a reason of technical problem of the manufacturer.

2. Cases not covered by warranty:

– The machine/equipment is damaged due to installation, maintenance, misuse or failure to follow the attached instructions.

– The machine/equipment is damaged due to the following reasons: risk of fire, natural disaster, natural wear and tear, unsafe environment, falling during transportation, arbitrarily moving

– The machine/equipment is damaged due to insect intrusion (rats, cockroaches, ants, termites, etc.)

– The machine/equipment is damaged due to weak and contaminated water source (dishwasher, ice maker)

– The machine/equipment is damaged due to unstable power supply, fluctuating beyond the allowable capacity, or arbitrarily replacing/designing the power cord improperly

– Machine/equipment is damaged due to arbitrary repair, change of product structure without permission or supervision by P.A.P

– The serial number sticker on the device is erased or removed from the equipment

– In case of loss or breakage, damage to consumables, glass, plastic, metal accessories (for example: light bulbs, wires, bolts, nuts, glass surface, trays, refrigerator racks, gas, etc.)

Warranty process:

When there is a problem that needs to be handled, please follow the process and contact the following information:

P.A.P Co., LTD – Warranty Department

Hotline: 02363.60.88.60     Email: icare@pap.com.vn

Customer => Maintenance department => P.A.P

Note: The maintenance department carries out the preliminary check and provides full information to the supplier including: status of equipment, pictures, model, information of the person in charge when contacting

PAP technicians shall come to the customer’s workplace to provide warranty service within 24-48 working hours (except for force majeure events caused by natural disasters such as storms, floods, lightning strikes or earthquakes, etc.)

SUPPLY OF SPARE PARTS

P.A.P provides genuine spare parts for industrial kitchen equipment.

If you need to replace, check or buy spare parts, please contact the hotline: 02363 60 88 60.

Link to buy spare part:https://pap.com.vn/en/product-category/spare-part/

METAL SHEET CNC – LASER CUTTING

P.A.P Co., Ltd. owns a stainless steel factory with area of 1000m2 in Hoa Khanh Industrial Park, with modern CNC machines and skilled workers.

Supply cheap Laser cutting – CNC Machine cutting service and design for more complex requests. We implement a full service package to reduce the cost and effort of our customers in order to deliver superior quality.

With many years of experience in the profession and a team of skilled and specialized staff and advanced machinery system, P.A.P shall be the perfect choice when you are searching for a reliable manufacturer in CNC laser cutting in Vietnam.

Using the service by P.A.P, you can rest assured.

– Metal parts that require high complexity and accuracy of up to 99% can by laser cut by using modern CNC machine system and highly skilled craftsmanship.

– We can laser cut and process many materials such as: Steel plate, stainless steel, aluminum plate, galvanized steel, etc. and other materials based on the request of customers in large quantities with a short lead time.

– The products delivered are quality checked based on our clients and our own highest quality expectations.

– With a large workshop scale and a team of experienced and highly qualified engineers, we shall create technically accurate products and meet customer requirements.

We are confident to provide metal laser cutting by CNC Technology with competitive price in Da Nang city and beyond. 20 years in the field of stainless steel and metal laser cutting services at P.A.P Company will not disappoint.

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